PRIVACY POLICY

Noni My Confidence Coach Ltd. (NMCC)
Last updated: November 29, 2025

Your privacy is important to us. This Privacy Policy explains how NMCC collects, uses, stores, and protects your personal information. By using this website or participating in NMCC services, you agree to the practices outlined below.

1. Information We Collect

We may collect the following information:

Personal Information

  • Name, email, phone number

  • Address or location (optional)

  • Emergency contact information

Health & Fitness Information

  • Medical history

  • Injuries, medications, health changes

  • Lifestyle, nutrition, and training background

  • Movement assessment results

Payment Information

  • Billing details processed securely through Stripe or Squarespace

  • NMCC does not store full credit card numbers

Usage Data

  • Website activity (via cookies)

  • Booking and attendance history

  • Program participation and progress

2. How We Use Your Information

Your information is used to:

  • Deliver personalized coaching, training, and nutrition support

  • Communicate session reminders, follow-ups, and updates

  • Maintain accurate client records

  • Improve services and client experience

  • Ensure safety and appropriate program design

  • Process payments securely

We never sell or share your personal information without your consent, except when required by law.

3. How Your Information is Stored

Information is stored securely using:

  • Encrypted CRM and scheduling systems

  • Password-protected accounts

  • Industry-standard data handling practices

Only authorized NMCC personnel have access to your information.

4. Third-Party Services

NMCC uses trusted third-party tools including:

  • Acuity/Squarespace Scheduling (bookings)

  • Stripe (payments)

  • Everfit (training programs)

  • Google Workspace (email communication)

These platforms maintain their own privacy and security policies.

5. Your Rights

You may:

  • Request access to your personal data

  • Request correction of inaccurate information

  • Request deletion of data (with service limitations)

  • Opt out of marketing communications anytime

6. Cookies

Our website may use cookies to enhance navigation and user experience. You may disable cookies in your browser settings.

7. Contact

For questions regarding this Privacy Policy:
📩 coachnoni@myconfidencecoach.ca